Triage-first layout
Start with impact, scope, and recent changes before jumping into commands or portal checks.
GetOpsAtlas.com · by Smallwood Enterprises LLC
Incident response runbooks built for the moment the ticket gets urgent.
OpsAtlas gives admins, support engineers, and MSPs practical PDF runbooks for cloud platforms, Microsoft 365, and everyday service desk escalations: triage flow, diagnostic signals, command checks, escalation criteria, and prevention actions in one clean reference set.
130 runbooks ready
Cloud, Microsoft 365, and help desk sets
PDF handbook format
Built for support teams
Cloudflare-ready static page. Product buttons route to the OpsAtlas Gumroad storefront while individual checkout pages are being finalized.
OpsAtlas Runbook
Incident Ready
Triage Flow
Diagnostic Signal Focus
Made for repeatable incident response.
Each runbook is structured to reduce guesswork when the queue is hot: isolate the likely fault domain, collect the right evidence, apply a fix, and document prevention steps.
Diagnostic signal focus
Every topic highlights the telemetry, logs, health signals, and control-plane checks that matter most.
Operator-ready actions
Use clear decision points, escalation triggers, validation steps, and prevention notes for consistent handoffs.
Five field-ready packs, one consistent format.
The OpsAtlas catalog now covers cloud operations, Microsoft 365 administration, and high-volume service desk scenarios commonly handled by internal IT teams and MSP help desks.
Cloud Operations Bundle
All three cloud incident response packs together: Azure, AWS, and Oracle Cloud Infrastructure in one discounted operations bundle.
- Azure, AWS, and Oracle Cloud runbooks in the same operator format
- Useful for MSPs, multi-cloud support teams, and cloud operations handbooks
- Discounted bundle option for buyers who want the full cloud catalog
Azure Troubleshooting Runbooks
40 PDF runbooks covering VM access, VPN, Storage, AKS, App Service, networking, monitoring, identity, deployment, data, and platform issues.
- VM down, RDP, SSH, Backup, Storage access denied
- AKS CrashLoopBackOff, image pull, node, DNS, memory pressure
- Firewall, NSG, DDoS, WAF, ExpressRoute, Load Balancer
AWS Troubleshooting Runbooks
30 PDF runbooks covering EC2, IAM, VPC, ALB, Route 53, RDS, S3, Lambda, ECS, EKS, CloudFront, Backup, Systems Manager, and more.
- EC2 unreachable, IAM access denied, VPC routing, NACL, security groups
- ALB unhealthy targets, Route 53 DNS, RDS connection, S3 access denied
- Lambda, ECS, EKS, NAT Gateway, VPN, Direct Connect, WAF, CloudFront
Oracle Cloud Troubleshooting Runbooks
15 PDF runbooks covering OCI Compute, IAM, VCN networking, Load Balancer, DNS, Database, Object Storage, Monitoring, Functions, OKE, VPN, WAF, Block Volume, and Resource Manager.
- OCI compute access, compartment policy, VCN route, security list, and NSG issues
- OKE, Functions, database connectivity, Object Storage access, and Monitoring gaps
- VPN/FastConnect, NAT/Service Gateway, WAF, Block Volume, and Resource Manager failures
IT Service Desk Runbooks
25 PDF runbooks for high-volume help desk work: account access, MFA, Windows devices, networking, VPN, printing, Outlook, Teams, OneDrive, phishing, BitLocker, mobile, and onboarding/offboarding.
- Password reset, MFA, boot issues, slow PC, VPN, Wi-Fi, printing, and browser triage
- Email, Teams, OneDrive, shared drives, business app SSO, and software install failures
- Phishing, malware, BitLocker, mobile access, data restore, and escalation intake
Microsoft 365 Administration Runbooks
20 PDF runbooks for Microsoft 365 admins covering service health, licensing, admin roles, Exchange Online, Teams, SharePoint, OneDrive, Intune, Defender, Conditional Access, Purview, and tenant security drift.
- Mail flow, shared mailbox permissions, groups, domains, DKIM, SPF, and DMARC
- Teams, SharePoint, OneDrive, Intune enrollment, compliance, and Office activation
- Defender quarantine, Conditional Access, Power Platform, Purview, and baseline reviews
What each runbook helps your team do.
Scope
Confirm impact, affected users, regions, resources, and recent changes.
Diagnose
Check the right metrics, logs, health events, permissions, and dependencies.
Recover
Apply targeted remediation steps with rollback and escalation markers.
Prevent
Capture monitoring, policy, architecture, and documentation follow-ups.
Free samples for every catalog lane.
Use these sample PDFs to show buyers the format before checkout: cloud, Microsoft 365, and service desk topics all share the same OpsAtlas structure and branding.
Launch-ready once your checkout links are ready.
Use this page now as a waitlist or sample-download page, then swap in Gumroad product links, sample URLs, bundle URL, and your support email when OpsAtlas goes live.